Saudi Airlines (SV)
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Check in guide
Check in counters shall be opened for check-in not later than 3 hours for international flights and 2 hours for domestic flights before the scheduled time of departure.
Check-in counters shall be closed for check-in not later than one hour for international flights and 45 minutes for domestic before the scheduled time of departure.
At some station local authorities, facilities and security measures may require to determine opening and closing time for their flights.
Boarding gates shall be closed 20 minutes for international flights and 15 minutes for domestic flights before the scheduled time for their flight.
If a passenger fails to arrive in time at check-in counter or boarding gate or appears improperly documented and not ready to travel, “Saudia” may cancel the space reserved for the passenger and will not delay the flight. The company is not liable to the passenger for loss or expense due to the passenger’s failure to comply with the provisions of this article.
Customers who made their bookings from Saudia sales offices or from the call center or from Saudi Arabian Airlines website and did not issue their tickets and would like to cancel their bookings: They are kindly requested to call the call center at 920030000.
If the passenger is registered member of Alfursan, he is kindly requested to call the call center at 920030000 or proceed with the following:
- Login to the Alfursan members profiles. - Click on “My trips”, select the itinerary he/she wishes to cancel and click display. - On the booking display page, click on “ Cancel reservation”
To refund the paid amount for tickets issued using credit card, booking should be canceled and refunded through Saudia website. On the main page, use “Manage Bookings” service, retrieve the booking and then click on “cancel and refund” button.
|Headquarters||Jeddah, Saudi Arabia|
|Slogan||Welcome to your world|
Saudi Arabian Airlines operating as Saudia is the flag carrier airline of Saudi Arabia, based in Jeddah. The airline reverted to its abbreviated English brand name Saudia (used from 1972 to 1996) from Saudi Arabian Airlines (historic name in use until 1971 and reintroduced in 1997) on 29 May 2012; the name was changed to celebrate the company's entry into the SkyTeam airline alliance on that day, and it was a part of a larger rebranding initiative. It operates domestic and international scheduled flights to over 120 destinations in the Middle East, Africa, Asia, Europe and North America. Domestic and international charter flights are operated, mostly during Ramadan and the Hajj season.
The airline's main operational base is at Jeddah-King Abdulaziz International Airport (JED). Other major hubs are Riyadh-King Khalid International Airport (RUH), and Dammam-King Fahd International Airport (DMM). The new Dammam airport was opened for commercial use on 28 November 1999. Dhahran International Airport in use until then, has reverted to being used as a military base.
Saudia is a member of the Arab Air Carriers Organization. The airline joined the SkyTeam airline alliance on 29 May 2012. The airline used to be the largest carrier in the region, but because of the growth of other airports and airlines has become the third largest, behind Emirates and Qatar Airways.